Billing Terms & Conditions
Billing Terms & Conditions
Terms of Purchase
The terms outlined below apply to all products and services purchased through cyanthe.com. By placing an order on our website, you agree to these Billing Terms & Conditions, as well as our Refund Policy, Returns & Exchanges Policy, and Terms of Service.
If you have any questions regarding your purchase, please contact our customer service team at info@cyanthe.com.
Payment Methods
We accept payments through Shopify Payments and other secure payment methods available at checkout, including:
- Visa
- Mastercard
- American Express
- Discover (US only)
- PayPal
Available payment options may vary depending on your location, device, and payment provider. All payments are subject to authorization and standard fraud prevention checks.
Taxes & Duties
Where applicable, prices displayed on our website may include import duties and taxes. In some cases, taxes or duties may be assessed by local authorities and are the responsibility of the customer. Any such charges are determined by local regulations and are outside of our control.
Order Cancellations
You may request to cancel your order before it has been shipped. Once an order has been dispatched, it can no longer be canceled and must be handled according to our Refund Policy.
Returns & Refunds
You have 30 days from the date of delivery to request a return or exchange. Please contact us within this period to initiate the process.
Detailed return conditions, eligibility, and refund processing information can be found in our Returns & Exchanges Policy and Refund Policy.
Contact Us
If you have any questions regarding billing, payments, or your order, please contact us at:
Email: info@cyanthe.com
