Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cyanthe.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site. We refer to this information as Device Information.

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device that often include an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
  • Log files – track actions occurring on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit or debit card details), email address, and phone number. We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Process and fulfill your orders (including payment processing, shipping, and order confirmation);
  • Communicate with you regarding your order or inquiries;
  • Screen orders for potential risk or fraud;
  • Provide marketing or promotional communications, in accordance with your preferences.

We use Device Information to help screen for potential risk and fraud (particularly IP addresses) and to improve and optimize our Site by analyzing customer behavior and marketing performance.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business and provide services to you. For example:

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertising or marketing communications that may be of interest to you.

You can opt out of targeted advertising using the links below:

You may also opt out of some advertising services via the Digital Advertising Alliance: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site's data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at:

Email: info@cyanthe.com

Website: cyanthe.com